Our Burleigh laundry and ironing service as well as our Burleigh linen hire service covers the Burleigh Heads, Burleigh, West Burleigh, Burleigh Waters, Palm Beach, Elanora, Tugun, Currumbin, Robina, Tallebudgera, Reedy Creek, Mudgeeraba, Varsity Lakes, Miami, Mermaid Waters, Mermaid Beach, Surfers Paradise and Merrimac communities and beyond.
Services Disclaimer and Limitation of Liability - Julie's Drop and Go Laundry and Ironing Services at Koala Park Laundromat
We strive to provide our clients with the highest level of service possible and we exercise the utmost care in processing your items to avoid damage and loss.
By using our services you agree to be bound by the following terms and conditions which may change from time to time without notice.
We strive to provide our clients with the highest level of service possible and we exercise the utmost care in processing your items to avoid damage and loss.
By using our services you agree to be bound by the following terms and conditions which may change from time to time without notice.
- We are not responsible for clothing that bleeds, shrinks, or otherwise changes as a result of normal washing.
- We are not responsible for lost laundry items unless proven that we were negligent and / or responsible for the loss.
- Missing or damaged items must be reported within 24hrs of collecting your order.
- Our liability with respect to any damaged item shall not exceed $20 per garment regardless of brand or condition. Total liability per order shall not exceed $100.
- We are not responsible for garments labelled "hand wash only" or "dry clean only." It is the client's responsibility to check for these labels before delivering them to us for processing.
- We are not responsible for loss of or damage to any personal or non-cleanable items left in the clothing or bags such as money, jewellery, or anything else. Customer agrees not to leave any such items in and among his/her laundry.
- We are not responsible for any loss, damage or theft of items left in the locker system. It is expected that the client will collect their laundry from the lockers in a timely manner once his/her order has been completed.
- We reserve the right to refuse to clean any garment.
- We do not guarantee removal of all stains.
- Unclaimed laundry may be donated to charity after 6 weeks.
- Ironing orders of 5 items or more - may - on occasion - require a 48hr turnaround.
- Our liability with respect to any damaged item shall not exceed $20 per garment regardless of brand or condition. Total liability per order shall not exceed $100.
- Julie's Laundry and Ironing Service and Koala Park Laundromat’s liability shall be limited to general money damages in the maximum amount as stipulated above. This liability shall be the extent of Julie’s Laundry and Ironing Service and Koala Park Laundromat’s liability regardless of the form in which any legal or equitable action may be brought and the foregoing shall constitute the customer’s exclusive remedy. The Laundry and Ironing Service and Koala Park Laundromat disclaims all warranties, express or implied, with respect to Julie's Laundry and Ironing Service and Koala Park Laundromat’s providers/partners and the services rendered to the customer, including without limitation warranty of merchantability and warranty of fitness for a particular purpose. Under no circumstances shall Julie's Laundry and Ironing Service and Koala Park Laundromat or Julie's Laundry and Ironing Service and Koala Park Laundromat’s providers/partners be liable to customers or any third party for indirect, incidental, consequential, special or exemplary damages (even if advised of the possibility of such damages), arising from this agreement, provision of services or acts or omissions of laundry care providers/partners such as, but not limited to, loss of use; loss of revenue, anticipated profits or lost business; costs of delay; personal or property damage, or liabilities to third parties arising from any source.